We are looking for a self-motivated person with excellent communication skills. This job requires contacting new prospects to schedule appointments and working closely with Customer Service and Sales Representatives.
This is an entry-level position resulting in a potential full-time career to become Producer. The company will provide a progressive training program.
Please email your current resume to .
Customer Service / Sales Representative
Folsom, CA, Full Time.
Customer Service Representatives work to maximize positive customer experiences by responding to customer inquiries regarding the company's products or services. They communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initatives to service customer accounts. Additionally, Customer Service Representatives analyze, clarify and resolve policy and account related questions.
Determine customer requirements and expectations in order to help the customer identify specific products and solutions
Contact customers and prepare personalized customer coverage recommendations based on their needs
Refer unresolved customer grievances or complex customer interactions to senior team members
Monitor calling activity and production for agency marketers
Perform other duties as assigned
Build a consultative relationship across the organization, and meet with strategic partners that align with our highest priorities
A CA State Property & Casualty License is required for this job. If you are not licensed, you must be willing to obtain your license within 60 days of employment. We will help you and provide guidance.
If you are a motivated self-starter, then this is your opportunity for a rewarding career with both an excellent income and growth potential.